PSOG logo

FAQ

Here are some frequently asked questions

Our team has worked vigorously to create an outstanding and unique pet care service. At Pet Sitters of Gainesville, we understand how important your pet is to you. Therefore, every professional on our team has gone through the most detailed training and supervision to ensure the safety of your pet and home, and to give you the peace of mind you deserve. When you choose Pet Sitters of Gainesville, you can expect professionalism, experience and a genuine love for animals.

Yes, we are a bonded and insured company. In addition, we are an official member of the National Association of Professional Pet Sitters and Pet Sitters International.

Yes! When you become a member of Pet Sitters of Gainesville, we will schedule a meet and greet consultation with one of our pet care specialists. The Meet & Greet provides the perfect opportunity to get to know you, your pet and needs so that we can provide the best service possible.

Firstly, you’ll schedule an in person Meet & Greet ( to schedule a meet and greet, follow this link. This will allow you to meet your sitter, introduce them to your pet(s), and answer ALL of your questions! Once the meet and greet is complete, you are ready to schedule services. Our web portal makes it easy to self-schedule and provides a secure way to complete your payment.

For clients who don’t have keyless entry, we’ve got a convenient solution in place – the trusty lockbox.
Embracing the lockbox approach brings a bundle of benefits your way. Imagine this: if your dedicated pet sitter encounters an unexpected hiccup like a flat tire, worry not! We’ve got a backup sitter ready to jump in, ensuring your furry friend’s care never skips a beat.

Now, here’s the scoop – you can get your very own lockbox or leave the lockbox hunting to us. We’re more than happy to provide one for just $25. We’ll even drop it off for you or lend a hand in finding the perfect spot to place it. Your peace of mind is our priority!

Every Team member in our business is a pet care professional. We work with a small team of individuals who have practical experience in the pet care field and have genuine love for animals.

We run an extensive screening process for every member in our team which includes interviews, background checks and reference checks. Pet Sitters of Gainesville always assures that every client receives the Best possible service and overall experience

All our sitters can give oral medications to most pets. We also offer Pet transportation to the vet.

During inclement weather, schedules may be slightly altered in order to give each client the best possible service. Rain or shine, We will guarantee that your pet gets the proper care, attention and exercise they need to be healthy.

Yes! We are trained and certified with Pet First Aid by the American Red Cross. Furthermore, we keep your pet’s detailed information on hand in case of any emergency during a visit. We will always carry your contact information as well as your primary veterinary information in case of an emergency.

While we don’t provide daycare or boarding services, we specialize in offering exceptional dog walking services tailored to support busy working parents. Recognizing the challenges faced by those who can’t drop their pups off at daycare, we step in to make life a bit easier for you.  Our experienced and thoroughly trained team goes above and beyond to deliver the most reliable and responsible care for your furry family members, eliminating the need for you to handle drop-offs and pickups from daycare.

Yes, we absolutely love puppies! We have special packages tailored for them. Recognizing that most puppies require more than one visit a day, our special discount packages ensure they receive the attention and potty breaks they need. This way, you can have peace of mind while you’re busy working.

Certainly! Our operational hours span from 9:00 am to 5:30 pm. Whether your pet needs a midday visit, an early morning walk, or multiple visits throughout the day, we’re here to provide the care they deserve within our designated hours of operation.

Yes, we do! Take advantage of our unbeatable discount packages. If you’re a new client, use the code GAINESVILLE to get your first walk free. Additionally, we offer a BUY 11 GET 1 FREE deal! You can purchase these packages after completing a meet-and-greet with us.

Absolutely! Whether your pet needs a quick potty break or an energetic jog around the neighborhood, we’re prepared to meet your pup’s needs. We’ll match your high-energy pup with one of our equally energetic walkers.

Absolutely! If your dog is aggressive towards other dogs, worry not—our services are still a great fit. Many of our customers’ pets face similar challenges, and that’s precisely why they choose us over daycare services. We’re more than happy to provide your pup with individual doggie walks, ensuring they receive all the attention they need. However, it’s crucial that your dog is NOT aggressive towards humans. We kindly ask you to inform us in advance if you have any concerns about your pet’s ability to interact with new people in a non-threatening manner. This way, we can tailor our approach to ensure the safety and well-being of both your furry friend and our team.

Absolutely! Pet Sitters of Gainesville is here for you 365 days a year, ensuring your pet receives care whenever you need us. Please note that a $20 holiday fee will be applied for all major holidays, including Thanksgiving, Christmas, Labor Day, Independence Day, Memorial Day, and Easter. We’re dedicated to serving you and your pet, even during special occasions, and this fee helps us provide exceptional care during these holiday periods.

Gainesville Pet Sitters Dog happy | Gainesville Pet Sitting
Gainesville Pet Sitters Dogs walking | Gainesville Pet Sitting
Gainesville Pet Sitters Dog park trip happy | Gainesville Pet Sitting
Gainesville Pet Sitters cat sitting | Gainesville Pet Sitting
Gainesville Pet Sitters cat sitting | Gainesville Pet Sitting
Gainesville Pet Sitters Dog happy | Gainesville Pet Sitting

Make a reservation today!

Our exceptional team has been carefully selected to provide you with the best care for your pets and home.